Aim: The study is called ‘evaluating the care certificate: a cross-sector solution to assuring fundamental skills in caring’ (ECCert). The care certificate is a set of 15 standards designed to provide a consistent approach to the training and induction of healthcare assistants and social care support workers for their roles within care organisations. This project aims to evaluate the effectiveness of the care certificate in achieving its intended outcomes which include improving the experience of induction, training and career development for healthcare assistants and social care support workers as well as improving care for patients.

The Care Certificate was introduced in 2015 as a new common training standard for unregistered care staff across health and social care in order to improve the safety and quality of care provided by this workforce. This research aimed to evaluate the effectiveness of the Care Certificate in achieving its intended outcomes of improved experience of induction, training and job readiness for care workers, improved care for patients, and improved training provision and career development pathways offered by care organisations.